Privacy Policy
This Privacy Policy ("Policy") explains how Solaverse ("we," "us," or "our") collects, uses, protects, and discloses your personal information when you access or use our platform, including our website, applications, and related services (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Policy.
1. Introduction
Solaverse is committed to protecting the privacy and security of your personal information. This Policy is designed to inform you about the types of data we collect, the purposes for which we use it, how we share it, and the choices available to you regarding your information.
2. Information We Collect
2.1 Information You Provide
When you register for an account or interact with our Service, you may voluntarily provide personal information such as your full name, email address, postal address, phone number, and other contact details. You may also provide additional information, including preferences and demographic data, as part of your use of our features.
2.2 Information Collected Automatically
We automatically collect certain information about your device and your interaction with the Service. This may include your IP address, device type, operating system, browser type, pages viewed, time spent on pages, and other usage statistics. We use cookies and similar tracking technologies to enhance your experience and gather this information.
2.3 Information from Third Parties
We may obtain information about you from third-party sources, such as social media platforms, public databases, or partners, and combine this information with data we collect directly from you. This additional information helps us to improve and personalize our Service.
3. Use of Information
We use the collected information for several purposes, including:
- To provide, operate, and maintain the Service
- To improve, personalize, and expand our offerings
- To communicate with you, including sending you updates, security alerts, and support messages
- To analyze usage patterns and trends for research and development purposes
- To enforce our policies and comply with legal obligations
- To protect the rights, property, and safety of Solaverse, our users, or the public
4. Disclosure of Information
4.1 Service Providers
We may disclose your information to trusted third-party service providers who perform services on our behalf (such as payment processing, hosting, analytics, and customer support). These providers are contractually obligated to maintain the confidentiality and security of your data.
4.2 Legal Requirements
We may disclose your information if required to do so by law, in response to valid legal requests (such as subpoenas or court orders), or to protect the rights, safety, or property of Solaverse, our users, or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. In such cases, we will notify you before your information is transferred and becomes subject to a different Privacy Policy.
4.4 Other Disclosures
With your consent or at your direction, we may share your information with third parties for purposes not described in this Policy.
5. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and access controls. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the ability to:
- Access and obtain a copy of your personal data
- Correct or update inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Withdraw your consent where applicable
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
8. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated or controlled by Solaverse. This Policy does not apply to information collected by these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If you believe that we have inadvertently collected information from a child, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. If we make significant changes, we will notify you by posting a notice on our website or sending you an email. Your continued use of the Service after the effective date of the revised Policy constitutes your acceptance of the changes.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our Help Center at solaverse.ai.
By using the Solaverse Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to protecting your privacy and appreciate the trust you place in us as we continually work to safeguard your personal information.
